Mercato Brokers (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of its clients and website users.
This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you use our services, including our website, trading platforms, and communications.
By accessing our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Personal Identification Information
Full name
Date of birth
Nationality
Residential address
2.2 Contact Information
Email address
Phone number
Messaging platform details (e.g., WhatsApp, Telegram)
2.3 Financial Information
Bank account details
Payment method information
Transaction history
2.4 Verification Documents (KYC/AML)
Passport or ID copy
Proof of address
Source of funds documentation
2.5 Technical Data
IP address
Device type and browser
Operating system
Log data and cookies
2.6 Trading Data
Trading activity
Account balance
Orders and transaction records
3. How We Use Your Information
We use your personal data for the following purposes:
To open, manage, and maintain your trading account
To comply with legal and regulatory obligations (including AML/KYC)
To process deposits and withdrawals
To provide customer support
To improve our services and user experience
To communicate with you (including marketing, where permitted)
To detect and prevent fraud, abuse, or illegal activities
4. Legal Basis for Processing
We process your data based on:
Contractual necessity – to provide our services
Legal obligations – compliance with FSC Mauritius regulations and AML laws
Legitimate interests – improving services and preventing fraud
Consent – for marketing communications (where required)
5. Data Sharing and Disclosure
We may share your information with:
5.1 Regulatory Authorities
Financial Services Commission (FSC), Mauritius
Law enforcement or regulatory bodies when required
5.2 Service Providers
Payment processors
Liquidity providers
IT and hosting providers
CRM and communication tools
5.3 Third Parties
We ensure that all third parties maintain appropriate confidentiality and data protection standards.
6. International Data Transfers
Your data may be transferred and processed outside your country of residence, including jurisdictions that may not have the same level of data protection laws.
In such cases, we ensure appropriate safeguards are in place.
7. Data Retention
We retain your personal data:
For as long as your account is active
As required by regulatory obligations (typically 5–7 years after account closure)
As necessary to resolve disputes and enforce agreements
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Encryption of sensitive information
Secure servers and firewalls
Access control and authentication systems
However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact: info@mercatobrokers.com
10. Cookies Policy
We use cookies and similar technologies to:
Improve website functionality
Analyze user behavior
Personalize content and marketing
You can manage cookie preferences through your browser settings.
11. Marketing Communications
We may send you promotional materials related to our services.
You may opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
14. Amendments to This Policy
We may update this Privacy Policy from time to time.
Changes will be published on our website, and continued use of our services constitutes acceptance of the updated policy.
15. Contact Information
For any questions, concerns, or data requests, please contact:
Mercato Brokers
Email: info@mercatobrokers.com
16. Acknowledgment
By using our services, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.
English 
Kurdish (Bahdini) 
Kurdish (Sorani) 
Arabic 