Legal document
Privacy Policy
Last updated: 22 July 2026
1. Data Controller
Mercato Brokers Ltd, 18 Bank Street, Ebene, Mauritius, is the data controller responsible for personal data collected through our website, mobile applications, trading platforms and client-support channels.
2. Data We Collect
We collect identification data (full name, date of birth, nationality, government-issued ID), contact data (email address, telephone number, residential address), financial data (source of funds, source of wealth, trading experience, employment status), transactional data (deposits, withdrawals, trading activity), technical data (IP address, device identifiers, browser type, log data), and marketing preferences.
3. Purposes of Processing
Your personal data is processed to open and administer client accounts, provide trading and settlement services, comply with AML/KYC, sanctions-screening and tax-reporting obligations, detect and prevent fraud, respond to complaints and requests, monitor and improve our services, and deliver marketing communications where you have consented.
4. Legal Bases
We process personal data on the basis of the performance of a contract with you, compliance with legal and regulatory obligations, our legitimate interests in operating a regulated brokerage, and, where required, your explicit consent.
5. Data Sharing
We share personal data with regulators and law-enforcement agencies where legally required, liquidity providers, payment service providers, banking partners, cloud hosting and infrastructure providers, KYC and screening vendors, professional advisors, and affiliated group companies. All third parties are bound by written agreements requiring appropriate confidentiality and security safeguards.
6. International Transfers
Where personal data is transferred outside your jurisdiction, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions or your explicit consent, as applicable.
7. Retention
We retain personal data for the duration of the client relationship and for a minimum of seven (7) years after account closure to comply with AML/CFT record-keeping obligations, or longer where required by applicable law or ongoing legal proceedings.
8. Your Rights
Subject to applicable law, you have the right to access, rectify, erase, restrict, port, or object to the processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact info@mercatobrokers.com. Requests are typically handled within one calendar month.
9. Security
We implement organisational and technical measures to protect personal data, including encryption of data in transit and at rest, role-based access controls, network segmentation, periodic penetration testing, employee training, and incident-response procedures.
10. Cookies
Our website uses cookies and similar technologies. Please see our Cookie Policy for full details.
11. Complaints
For privacy-related complaints, contact info@mercatobrokers.com. You may also lodge a complaint with the Data Protection Office of Mauritius or the relevant supervisory authority in your country of residence.
12. Updates
We may update this Privacy Policy from time to time. Material changes will be notified via our website or by email.
Risk Warning. Trading forex and CFDs carries a high level of risk and may not be suitable for all investors. Leverage of up to 1:1000 can work against you as well as for you. You could sustain a loss of some or all of your invested capital and should not invest money you cannot afford to lose.
Jurisdictional Restrictions. Mercato Brokers does not offer services to residents of jurisdictions where such offering would be contrary to local law or regulation, including but not limited to the United States, Canada, Iran, North Korea, Syria, Cuba and any sanctioned territories.
Mercato Brokers Ltd is regulated by the Financial Services Commission of Mauritius as an SEC-2.1B Investment Dealer. Registered office: 18 Bank Street, Ebene, Mauritius. Contact: info@mercatobrokers.com.